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Guangzhou Phoenix City Hotel, Guangzhou
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Key details
About the Hotel
Phoenix City, Xintang,
Guangzhou,
China,
511340,
Guangdong
Guangzhou Phoenix City Hotel features elegant accommodations with private balconies revealing views of Phoenix Mountain or the city skyline. The hotel incorporates a stylish lobby inspired by the Sistine Chapel and offers easy access to major transportation hubs and cultural sites. Positioned a 45-minute drive from Guangzhou International Airport, it is conveniently located for both business and leisure travelers. The establishment is notable for its extensive recreational facilities and dining options that reflect local culinary traditions.
Location
Guangzhou Phoenix City Hotel is strategically located for easy access to key destinations such as Shenzhen, Dongguan, and Hong Kong. A free daily transfer service to a transportation hub is available, along with a surcharge shuttle service to the Pazhou Complex during the Canton Fair. The hotel is approximately a 30-minute drive from prominent shopping centers like Taikoo Hui and Tee Mall.
Rooms
The hotel consists of 573 rooms, each equipped with comforts like air conditioning, a minibar, and a flat-screen TV. Guests can enjoy 24-hour room service and thoughtful amenities such as bathrobes and separate sitting areas. Many rooms feature private balconies with stunning views of Phoenix Mountain, the lake, or Phoenix City. Selected rooms located on the executive floor offer additional services like express check-in and late check-out.
Eat & Drink
Dining at the Guangzhou Phoenix City Hotel includes a variety of options, such as a restaurant serving traditional Cantonese dishes and other seafood selections. The hotel features three dining venues, including 99 Bar, which offers Western favorites in a relaxing atmosphere accompanied by live piano music. There is also an air-conditioned dining area with an outdoor space that provides scenic views of the surrounding landscapes.
Leisure & Business
Guests have access to a wide range of leisure facilities, including two outdoor swimming pools, a health club, and an outdoor tennis court. The hotel also provides a comprehensive business center with meeting rooms, with a total of 3003 square feet dedicated to event space. Recreational activities available nearby include hiking trails, a theme park, a hot tub, and a sauna, ensuring ample options for relaxation and entertainment.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room!
The room was impeccably clean and well-maintained, making my stay very comfortable.view full review
Excellent Shower!
The shower pressure was outstanding, providing a refreshing experience after a long day.view full review
Relaxing Spa!
The spa facilities were a haven of relaxation, with calming music and soothing treatments.view full review
Delicious Breakfast!
The breakfast buffet offered a fantastic variety of fresh and delicious options each morning.view full review
Cozy Living Space!
The living area was comfortable and inviting, perfect for unwinding after a busy day.view full review
Great Cooking Area!
The self-catering facilities were well-equipped, making meal preparation a breeze.view full review
Comfy Bed!
The bed was incredibly comfortable, ensuring a restful night's sleep every night.view full review
Thoughtful Amenities!
The accessible amenities were thoughtfully designed and greatly enhanced the overall experience.view full review
Well-Equipped Rooms!
The meeting rooms had excellent audio-visual equipment, making presentations seamless.view full review
Fun Kids Zone!
The children's play area was fantastic, providing hours of entertainment for my kids.view full review
General
No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Lift
ATM/Cash machine
Barber shop
Vending machines
Sports & Fitness
Fitness centre
Water sports
Hiking
Tennis court
Badminton
Bowling
Golf course
Billiard tables
Table tennis
Fishing
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Seasonal outdoor pool
Indoor swimming pool
Karaoke
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Full body massage
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Phoenix City, Xintang,
Guangzhou,
China,
511340,
Guangdong
Map view
Phoenix City, Xintang,
Guangzhou,
China,
511340,
Guangdong
City landmarks
Fenghuangcheng
Zengcheng Lychee Culture Village
1.5
km
No.179 Chengjialin Road
FeiCui LvZhou ShangYeJie
3.9
km
Shopping Area
The Eastern commercial City Mall
4.0
km
Qunxing Village
Zengcheng Sea Caves
4.1
km
Miaotou Village
South Sea God Temple
4.9
km
Nangang Town
Guangzhou Xiaofantian Paradise
5.8
km
Nearby
Fenghuangcheng
Zengcheng Lychee Culture Village
990 m
Restaurants
Sun's Bistro
810 m
2F No. 93 Fenghuang City Transportation Center
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Clean Rooms
Friendly Staff
Far Location
Limited Dining Options
6.8/10
Nice
Rooms
7.5
Location
6.3
Service
7.3
Dining
6.6
Guest reviews
6.8/10
based on 15 reviews
6.3
6.3/10based on 10 reviews
Max
United States,
June
2024
9.0/10
I truly enjoyed my stay at this hotel. The rooms were spacious, clean, and with a comfortable bed, deserving every bit of its 5-star rating. The service was impeccable with no complaints at all. The location was breathtaking, especially on the hill overlooking Guangzhou City. The dining experience was acceptable, and the facilities were top-notch.
Rooms
9.0
The rooms are very spacious with a large bathroom and impeccably clean.
Service
10.0
The service was fantastic, and the staff was incredibly helpful.
Location
10.0
The location on the hill overlooking Guangzhou City was truly breath-taking.
Dining
7.0
The dining experience, although not the best, was acceptable for lunch.
Facilities
9.0
The facilities were modern and luxurious, providing everything one could need.
Lucy
United States,
May
2024
6.8/10
The hotel offers plush rooms but dealing with dust and stains on the carpets can be a letdown. While the morning rush for breakfast seats can feel like a battleground, the meal choices are excellent. Despite the lower temperature settings, waiting for a free table may be necessary due to limited space for all guests.
Rooms
7.0
The rooms are very plush, but cleanliness could be improved with dust and stained carpets. They can feel too small for all guests, and getting a free table at breakfast may require waiting.
Service
9.0
The service was exceptional, with staff going above and beyond to maintain room quality and assist guests with various needs such as room service, car hire, and laundry services.
Location
6.0
The hotel is situated far from the bustling city, offering peaceful surroundings with less pollution. While it may be far from major attractions, it provides a tranquil escape from the busy city life.
Dining
5.0
The dining options, while varied, may not meet the expectations of international hotel standards. Despite claiming a high rating, the choices may fall below average.
Facilities
7.0
The hotel offers a range of facilities like shops, dry cleaning, and valet parking. However, improvements could be made in dining choices to align with the hotel's star rating.
John
United Kingdom,
April
2024
7.6/10
I was pleasantly surprised by the spacious and clean rooms that offered a comfortable bed and a great view. The staff was extremely helpful and friendly throughout my stay. However, the hotel's location was quite far from the city center, making it less convenient for those with work in Guangzhou. The dining experience, while decent during the breakfast buffet, could have offered more variety. On the upside, the hotel's facilities were top-notch.
Rooms
9.0
The rooms were huge, clean, and had a comfortable bed with a good view.
Service
8.0
The staff were extremely helpful and friendly, making my stay enjoyable.
Location
5.0
While the hotel is far from the city center and on a hill, it is surrounded by interesting sights like the GZ Opera House designed by Zaha Hadid.
Dining
7.0
The dining experience was satisfactory, especially during the breakfast buffet.
Facilities
9.0
The hotel's facilities were impressive and met all my needs during the stay.
Clean Rooms
Far Location
Nick
United Kingdom,
March
2024
8.2/10
After a 3-month stay at the hotel, I found the rooms fresh and comfortable with a nice view from the cozy balcony. The service, especially from the staff who assisted me with various needs like air conditioning, first aid, and extended checkouts, was exceptional. The location, though far from the city center, was quiet and suitable for a buying trip or Canton Fair visit. The dining options were satisfactory, offering a great choice for lunch. The facilities met my needs during the stay.
Rooms
9.0
The rooms were fresh and comfortable, providing a nice view from the balcony.
Service
9.0
The staff went above and beyond to provide assistance with various services, making my stay seamless.
Location
7.0
The location, though far from the city center, was quiet and suitable for specific types of visits.
Dining
8.0
The dining options were satisfactory, offering a great choice for lunch.
Facilities
8.0
The facilities provided in the hotel were convenient and met my needs during the stay.
friendly staff
far from city center
Frank
United States,
March
2024
6.2/10
My stay at the hotel had its ups and downs. The rooms were clean and spacious, but some equipment was broken, like the heater and blocked toilet. Despite this, the modern design and nice bathroom were positives. The service was friendly, although not as proactive as big-city hotels. The location was far from Guangzhou City Center, which could be inconvenient if you have work there. The dining options were decent but could use improvement in the execution of western-style breakfast items. Overall, it's a mixed bag with room for enhancement.
Rooms
7.0
The rooms were clean and generous in size, but some equipment was broken.
Service
7.0
The service was friendly but lacked the proactive approach of big-city hotels.
Location
5.0
The hotel is super far out of the way, not ideal for activities in Guangzhou City Center.
Dining
6.0
The dining options were decent but need improvement in the execution of certain breakfast items.
Facilities
7.0
The facilities were sufficient, but there were some broken equipment in the rooms.
clean
broken equipment
Thomas
United Kingdom,
March
2024
7.2/10
The hotel offers nice enough large rooms with a small sitting room, clean and comfortable beds. The room setup feels impersonal at times. The service is mixed with some instances of extreme helpfulness but also issues like unauthorized entry. The location is a bit far from the city center but features beautiful gardens. The dining options vary from local to standard with a mix of Western and Chinese choices.
Rooms
7.0
The rooms are nice enough, large with a small sitting room.
Service
6.0
The service has its ups and downs, with some extremely helpful moments but also some concerning instances of unauthorized entry.
Location
8.0
The hotel is located in Phoenix township with fantastic gardens, which is a bit far from the city center but offers a unique setting.
Dining
7.0
The dining experience is a mix of local and standard options, catering to various tastes.
Facilities
8.0
The facilities are sufficient for a comfortable stay.
Ivan
United States,
January
2024
7.2/10
The hotel is situated in a green, bright, and spacious location, although it may not be ideal if you have work in the Guangzhou City Center. The service provided is friendly but inconsistent, akin to big-city hotels. The dining experience includes a Western and Asian buffet but lacks choices found in most international hotels. The rooms are below the lobby level and of a good size but may feel small for all guests. The facilities are well-maintained, but the property is located in a soulless gated community.
Rooms
8.0
The rooms below the lobby level are of a good size, but at ground level, my corner room felt a bit small for all the guests.
Service
7.0
The service at the hotel was friendly, but I found it inconsistent throughout the stay.
Location
7.0
The hotel's location is green, bright, and spacious, away from the city center, offering a cleaner environment with less pollution. However, being in a soulless gated community may not appeal to everyone.
Dining
6.0
The included Western and Asian buffet was average, lacking the variety typically found in international hotels.
Facilities
8.0
The hotel facilities were well-maintained and satisfactory, and the property features luxurious amenities.
Jack
United Kingdom,
December
2023
7.4/10
The hotel offers spacious rooms, with big, very clean bathrooms and cozy beds. The view from the balconies overlooking the housing estate is impressive, although the location may not be ideal for city center activities. The service is generally friendly, though a bit inconsistent, and the dining experience provides a good variety but could use some improvement in execution. The facilities are well-maintained, making for a comfortable stay overall.
Rooms
9.0
The rooms were excellent, very clean, and spacious with cozy beds and beautiful balconies.
Service
7.0
The service was friendly but somewhat inconsistent throughout the hotel.
Location
6.0
The location offers a nice view of the housing estate but may not be convenient for city center activities.
Dining
7.0
The dining options were varied, though not well executed in some cases.
Facilities
8.0
The facilities were well-maintained, contributing to a comfortable stay.
Gilbert
United Kingdom,
December
2023
6.8/10
My stay at the hotel was a mix of positives and negatives. The rooms were spacious with a balcony offering beautiful lake views; however, there was a lingering cigarette smoke smell on the first day. The access to the lounge was a great perk for breakfast and canapés but felt cramped with all the guests competing for space.
Rooms
8.0
The rooms are very big with balcony and really nice lake view, but smelled like cigarette smoke the first day we were there.
Service
6.0
The service was a bit of a hit-and-miss. While the room quality was maintained well, there were instances where staff entered my room without prior notice and struggled with basic English.
Location
7.0
The location was a bit far from the city center, which could be inconvenient for those with work in Guangzhou. However, the surrounding village transportation center had a charm with its bistro-restaurants and local shops.
Dining
6.0
The dining experience had its ups and downs. The buffet consisted of both Western and Asian options but lacked the variety expected at international hotels. Overall, the food was decent but didn't quite meet the high standards claimed by the hotel.
Facilities
7.0
The hotel facilities were average, with limited space in the lounge and some challenges with language barriers in the service. However, the lounge had a lovely view of the lake.
Malcolm
United Kingdom,
November
2023
6.2/10
The hotel offers spacious rooms with a beautiful lake view, but some areas show wear and stains. The service is friendly despite occasional room entry without prior notice. The location, while scenic, is far from the city and the airport. The dining experience provides a good variety but falls short of claiming a higher star rating. The facilities are satisfactory, with room for improvement.
Rooms
7.0
The rooms are very big with a balcony and a really nice lake view.
Service
6.0
The service was friendly and helpful overall, despite some minor inconveniences.
Location
5.0
The location offers breathtaking views but is far from the city and airport.
Dining
7.0
There was a great variety of local and western foods during breakfast.
Facilities
6.0
The facilities offered are decent but could use some updates.
James
United Kingdom,
October
2023
6.6/10
I found the hotel to be a mixed experience. The rooms had a fresh smell initially but later had a hint of cigarette smoke. The bed was comfortable, and the location was convenient. However, it's far from the city, which might not suit everyone. The service was exceptional with attentive staff, although the dining options could be improved. The facilities were decent overall, offering a satisfactory stay.
Rooms
7.0
The rooms had a fresh smell but later had hints of cigarette smoke. The bed was comfortable.
Service
8.0
The service was above-and-beyond with attentive staff, despite language barriers.
Location
6.0
While the location was convenient, it's far from the city center, which might not be ideal for everyone.
Dining
5.0
The dining experience was below average, with room for improvement in the options available.
Facilities
7.0
The facilities were adequate, providing a satisfactory stay.
Convenient location
Slightly smoky rooms
Toby
United Kingdom,
September
2023
6.0/10
For the entire trip with a much better view and access to the lounge for an excellent selection of breakfast and canapés, the hotel room was cold with a non-functional heater, blocked toilet, absence of wine glasses, and scrappy wall paint. A mixed experience in terms of room facilities.
Rooms
5.0
The room had issues with temperature control, plumbing, and lack of basic amenities.
Service
8.0
Interactions with hotel staff were friendly and helpful.
Location
5.0
The hotel is far from the city center, providing a quieter environment away from pollution but limiting accessibility to central Guangzhou.
Dining
7.0
The dining experience offered a great variety of local and Western foods, including a seriously yummy Pork Belly.
Facilities
6.0
The hotel offers a mix of services like room service, car hire, and more.
Robert
United States,
August
2023
7.2/10
The hotel rooms were a bit dusty with stains on the carpets and had a cigarette smoke smell initially, but overall they were modern, clean, spacious, and had excellent bathrooms. The service was friendly but not as proactive as in big city hotels. The location was set in a beautiful area, slightly out of the way from the city center with breathtaking surroundings. The dining experience had a variety of choices but lacked execution on some Western items. The facilities offered were up to 4-star standard with a green, bright, and spacious dining area.
Rooms
7.0
The rooms were nice, clean, and modern, offering good space and excellent bathrooms.
Service
6.0
The service was friendly but not as attentive as in major urban hotels.
Location
8.0
The location had stunning surroundings, slightly far from the city center but peaceful and less polluted.
Dining
7.0
The dining area was spacious and bright, offering a variety of choices but with some poorly executed Western breakfast items.
Facilities
8.0
The facilities were up to 4-star standards with a pleasant dining area.
Paul
United Kingdom,
June
2023
6.2/10
The hotel offers spacious and clean rooms with a balcony and a lovely lake view, though they had a slight cigarette smoke smell initially. The service, while very attentive to room quality, had some issues with unauthorized room entries. The location is peaceful yet quite far from main attractions. The dining variety is mostly local with limited Western selections, but the quality is good. Overall, a decent stay with some minor drawbacks.
Rooms
7.0
The rooms are very big, clean, and come with a balcony offering a really nice lake view.
Service
6.0
The service was attentive to room quality but faced some unauthorized room entries, which was a bit unsettling.
Location
5.0
The hotel is in a peaceful location, though quite far from main attractions and city centers.
Dining
7.0
The dining offers a mostly local selection with limited Western choices, but the quality is decent.
Facilities
6.0
The facilities are satisfactory with room for improvement in certain areas.
Eric
United Kingdom,
June
2023
6.4/10
Staying at the hotel was a mixed experience. On the bright side, the rooms were spacious, clean, and provided excellent access to the lounge for a great breakfast and canapés throughout the day. However, the beds were worn and stained, and the room size seemed inadequate for all guests.
Rooms
7.0
The rooms were big and very clean, with great access to the lounge for breakfast and canapés.
Service
6.0
The service was friendly but inconsistent, with some staff going above and beyond to assist with various needs.
Location
6.0
The hotel is located in fantastic gardens, but it might not be ideal if you need to be close to Guangzhou City Center or the airport.
Dining
7.0
The dining options offered a mix of Western and Chinese cuisine, but the choices were somewhat limited compared to international standards.
Facilities
6.0
The facilities at the hotel were adequate, but some areas showed signs of wear and could use renovation.